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I think they now have an option to go online and ask to stop receiving the mailings.
Review Received
Bed Bath & Beyond's Review
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Business: |
Bed Bath & Beyond Household |
Posted On: |
19 Sep 2009 |
Review: |
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Review Type: |
Reduce |
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Review Detail:
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I removed myself from your mailing list so I would not keep receiving coupons which are a huge waste of paper.
Instead this week I get a 12 page catalog. So what was the point of being taken off your mailing list? Seems like I tried to do the right thing but instead ended up with more waste.
Please review your marketing policy and do something that is better for the environment.
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Business: |
Bed Bath & Beyond Household |
Posted On: |
22 Aug 2008 |
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Review Type: |
Reduce |
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Review Detail:
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Hi - I seem to have between 3-5 mailed coupons from you at any given time. These coupons do not sem to be printed on recycled paper and they are about twice the size they need to be. Please could you think more environmentally friendly and reduce the amount of promotional mailings you send out? Ot at least use recycled content paper?
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Comment 1
By: mZZ On: Tuesday, July 28, 2009, 11:53 PM
I think they now have an option to go online and ask to stop receiving the mailings. Please login to add comments.
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Business: |
Bed Bath & Beyond Household |
Posted On: |
20 Jul 2008 |
Review: |
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Review Type: |
Reduce |
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Review Detail:
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I now have 5 (yes five) store coupons all recieved unsolicited through the mail - none are printed on recycled paper with vegetables dyes. All the mailers are about bigger than they need to be.
I would love to know how much paper you use printing those coupons and what your take up rate is. I bet it is a lot of paper across the US.
Please could you reconsider your coupon mailings?
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Business: |
Bed Bath & Beyond Household |
Posted On: |
13 Jun 2008 |
Review: |
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Review Type: |
Reduce |
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Review Detail:
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Hi
I have e-mailed you before about the 11" by 6" 'postcard' coupons that are mass mailed out. Have you assessed how much paper (or rather trees) are wasted by this practice? I know you also e-mail coupons out. Cant you switch to an e-mail system only to save paper? Or make your postcards smaller and out of recycled paper?
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Response 1
Dear mzobayan;
Thank you for taking the time to share your comments with us. At Bed Bath & Beyond, we are always looking for opportunities to improve our service and merchandise selection. We appreciate your feedback and look forward to hearing from you again. If you have any questions, feel free to e-mail us at www.bedbathandbeyond.com/contactUs.asp or by calling our 24 hour, eService Center at 1 800 0GO BEYOND (=
1-800-462-3966)
Sincerely,
Rebecca
Customer Service
www.BedBathandBeyond.com
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Business: |
Bed Bath & Beyond Household |
Posted On: |
1 Mar 2008 |
Review: |
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Review Type: |
Reduce |
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Review Detail:
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I have a concern was about the 20% off vouchers (on postcard 7" x 11") that I frequently get. I am not sure how often you send these out but I usually have about 2 that have not passed their expiry date at any one time. Again not sure how many people you send this to, but I bet it's a lot of paper.
Don't get me wrong - I love 20% off BUT could you think about the following:
- using recycled paper for the postcard?
- printing your coupon online so customers can print only when they need to?
- sending out less coupons but with a longer life?
Any of these would lead to less paper usage.
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Response 1
Response (Asaan) - 03/02/2008 08:31 AM
Dear Customer,
Thank you for taking the time to share your comments with us. At Bed Bath & Beyond, we are always looking for opportunities to improve our service and merchandise selection. We will forward your comments to our Marketing department (who sends out those coupons), for review. We appreciate your feedback and look forward to hearing from you again. If you have any questions, feel free to e-mail us at www.bedbathandbeyond.com or by calling our 24 hour, eService Center at 1 800 GO BEYOND (1-800-462-3966)
Sincerely,
Asaan
Customer Service Representative
Bed Bath & Beyond
1-800-462-3966
www.bedbathandbeyond.com
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