Another unsolicited mailing came from American Express. Again, no mention of recycled paper, biodegradability, soy ink or the planting of trees. I strongly urge American Express to have a "Green-Practices Advocate" to talk up and compel green practices before any more unsolicited mailings. The alternative is to ignore e-mail like this until a big faux pas result in expensive damage control. Thank you.

It is now twelve days later since the post about the mail solicitation from American Express. I have received another mailing from Amex. Same problem, perhaps worse, because, for me to get a second mailing tells me that the Amex promotion is not going as well as the company would like, meaning that a considerable amount of paper has been wasted employing a twentieth-century type of marketing. // Amex has suggestions from the previous post. The question is whether it would see itself as a genuine corporate citizen.

I received a mail solicitation from American Express for its "Premier Awards Gold Card". There was no mention on the envelope or contents of recycled paper, biodegradability, soy ink or planting trees. American Express is a major company; its action will lead to action by others. I encourage American Express (a) to use e-mail instead of mail, (b) to set an example of environmental leadership whenever a mailing be necessary, and (c) to appoint in every office a person to be the "assistant manager for green practices", whose job would be to look at every action and find ways to conserve. Thank you.

My AMEX account was enrolled in Travel Delay and Baggage Protection. In order to upgrade to Travel Assure, which also covers flight and trip cancellation, I was told I need to cancel the first two enrollment -- which I did. Today, I received 3 separate mailings from AMEX, confirming that: a) I canceled Travel Delay coverage (1-page) b) I canceled Travel Delay coverage (1-page) c) I enrolled in Travel Assure coverage (11-pages double sided) All mailings were sent out on the same day. Could they have done just 1 mailing? Plus, I am enrolled in electronic bill -- couldn't they have sent it out electronically?

As I check my mail each day I can count on receiving what seems to be my daily mailing from American Express. I have been a loyal AMEX customer for most of my adult life, therefore, I must be on every mailer they ever generate. While some of the announcements they send are good to know about, they could easily do this in an email mailing rather than in paper form. Their post cards are over-sized, they constantly send letters trying to get me to pay my bill over time rather than all at once and letters trying to get me to upgrade my account. They send vacation package announcements that even look like a gift package in the mail. While their packaging is fancy and make you think you are “special�, they are so extremely wasteful in every way. Every week my recycle bin is filled with my daily AMEX mailings. The most extreme item I received was a vacation announcement. It was actually presented in an extremely thick and fancy cardboard folder, which looked more like a gift box, and when you opened it, it only had a small little paper announcement inside offering a vacation deal. Additionally, the whole mailing was delivered in extremely thick envelope. I could not believe the amount of postage and paper that was wasted in delivering this small announcement. I urge them to stop contributing to the destruction of trees and wasting corporate funds and start sending their marketing materials online. They have a chance to help the environment, increase the value to their stockholders which could ultimately contribute to the economic recovery. Thank you.