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Thank you for your email about sustainability at Macy's, Inc., and particularly about the amount of paper we use. I think you will be impressed with the amount of progress we have made in this area. Macy's is committed to reducing paper use and increasing the percentage of recycled/third party certified paper use. Over the past two years, Macy's has decreased the use of office/copy paper by 34 percent and paper used in marketing by 23 percent. We have increased to 63 percent the proportion of recycled or certified paper used in our marketing materials and to 82 percent in our shopping bags. In addition, Macy's has encouraged nearly 1.5 million customers to review their credit card statements on-line versus paper by mail. Building on the progress Macy's has made in 2008 and 2009, we will reduce the amount of paper we use by at least another 10 percent by 2013 (from the 2009 levels). We will also increase the percentage of recycled (10 percent PCW or higher) and/or third-party certified paper we use in marketing materials to 70 percent by 2013 from 63 percent in 2009 (up from 3 percent in 2006). In December 2009, ForestEthics highly rated Macy's on their fourth annual scorecard on the direct mail industry. Bloomingdale's was credited with phasing out its catalog by increasing post-consumer recycled content from 10 percent to 30 percent. Keep in mind that any customer who does not want to receive catalogs from Macy's or Bloomingdale's can call 866-593-2543 to have their names deleted from our mailing lists. Thank you for your concern about the environment. We at Macy's share your passion on this subject and we are working hard to improve. Best regards, Jim Sluzewski Jim Sluzewski * SVP, Corporate Communications & External Affairs *