![]() |
Welcome
Guest
|
|
Home > Login > Business Feedback List
Review Received
Macy's's Review
|
|
|||
Business: |
Macy's Department Stores |
Posted On: |
25 Dec 2009 |
Review: |
|
Review Type: |
Reduce |
|
Review Detail:
|
Macy's has a sign up on their garbage containers saying that they go through the trash that's deposited to recycle what they can.
|
||
Company Response
Thank you for contacting macys.com. An Internet Customer Service Representative will research your inquiry and respond to you shortly.
If you would like to check the status of your order, you may do so by clicking the following link:
https://www.macys.com/myinfo/status/signin.ognc?signIn=3DRequired
If you have a question concerning credit you may access the credit
services site at: http://www1.macys.com/service/credit/index.ognc
The macys.com site at: http://www.macys.com is available for on-line shopping. Please visit the site today for special offers.
PLEASE NOTE: THIS MESSAGE IS SYSTEM GENERATED. PLEASE DO NOT RESPOND TO
THIS MESSAGE.
Sincerely,
macys.com Internet Staff
http://www.macys.com
macys.com is a registered trademark. All rights reserved.macys.com Inc.
Shipping Policy Pricing Policy Privacy Policy Legal Notice
Please login to add comments.
|
|
|||
Business: |
Macy's Department Stores |
Posted On: |
14 Oct 2009 |
Review: |
|
Review Type: |
|
|
Review Detail:
|
I have been a loyal customer of Macy's for as long as I can remember. Only recently have I been moved to consider shopping at a more eco-friendly department store. It has become increasingly hard to tolerate the amount of paperwaste I recieve in the form of advertising and coupons. While I understand this has worked for Macy's for years to drive in customers and grow profits, it is time for Macy's to become stewards of the environment and lead the way in using "green" alternatives in advertising. There are many new eco friendly ways to advertise and drive in customers. Please have your troops bring you and the decision makers on this issue of wasteful marketing all the information to make an informed environmentally sound decision to change. I honestly throw away almost all of the catalogs and coupons....such a waste of paper! I would much rather get my coupons via email or text message than destroy so many trees.
Cheers to a much needed change!
|
||
Company Response
Thank you for your email about sustainability at Macy's, Inc., and particularly about the amount of paper we use. I think you will be impressed with the amount of progress we have made in this area. Macy's is committed to reducing paper use and increasing the percentage of recycled/third party certified paper use. Over the past two years, Macy's has decreased the use of office/copy paper by 34 percent and paper used in marketing by 23 percent. We have increased to 63 percent the proportion of recycled or certified paper used in our marketing materials and to 82 percent in our shopping bags. In addition, Macy's has encouraged nearly 1.5 million customers to review their credit card statements on-line versus paper by mail.
Building on the progress Macy's has made in 2008 and 2009, we will reduce the amount of paper we use by at least another 10 percent by 2013 (from the 2009 levels). We will also increase the percentage of recycled (10 percent PCW or higher) and/or third-party certified paper we use in marketing materials to 70 percent by 2013 from 63 percent in 2009 (up from 3 percent in 2006).
In December 2009, ForestEthics highly rated Macy's on their fourth annual scorecard on the direct mail industry. Bloomingdale's was credited with phasing out its catalog by increasing post-consumer recycled content from 10 percent to 30 percent.
Keep in mind that any customer who does not want to receive catalogs from Macy's or Bloomingdale's can call 866-593-2543 to have their names deleted from our mailing lists.
Thank you for your concern about the environment. We at Macy's share your passion on this subject and we are working hard to improve.
Best regards,
Jim Sluzewski
Jim Sluzewski * SVP, Corporate Communications & External Affairs *
Company Response
Please login to add comments.
