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Business: |
Santa Clara Convention Center Convention Centers |
Posted On: |
27 Feb 2010 |
Review: |
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Review Type: |
Recycle |
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Review Detail:
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I was at Stitches West 2010 on Friday, February 26th. There were trash bins scattered throughout the eating area, but one was so full it was overflowing. The others weren't yet full, but getting there. I noticed the full one had empty food containers and soda cans. Not only was it a mess because the most used trash can was full and overflowing, but it didn't look like cans were going to be recycled since the only visible cans were on top. I did not see a separate receptacle for recycling. If there was and I missed it, that is almost as bad as not having it since I was not the only one missed it.
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Business: |
Sara Lee Food & Edibles, Personal Hygiene |
Posted On: |
16 Feb 2010 |
Review: |
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Review Type: |
Recycle |
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Review Detail:
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Thumbs up to Sara Lee for using recyclable bags for their "Hearty & Delicious Sesame Seed buns". I've noticed that at least some of Sara Lee's other brands (like Earthgrains) also use recyclable bags, and I really appreciate that it's part of your corporate philosophy to do so.
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Business: |
American Express Credit Card |
Posted On: |
10 Feb 2010 |
Review: |
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Review Type: |
Reduce |
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Review Detail:
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My AMEX account was enrolled in Travel Delay and Baggage Protection. In order to upgrade to Travel Assure, which also covers flight and trip cancellation, I was told I need to cancel the first two enrollment -- which I did.
Today, I received 3 separate mailings from AMEX, confirming that:
a) I canceled Travel Delay coverage (1-page)
b) I canceled Travel Delay coverage (1-page)
c) I enrolled in Travel Assure coverage (11-pages double sided)
All mailings were sent out on the same day. Could they have done just 1 mailing?
Plus, I am enrolled in electronic bill -- couldn't they have sent it out electronically?
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Business: |
Intuit Office |
Posted On: |
2 Feb 2010 |
Review: |
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Review Type: |
Reduce |
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Review Detail:
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I got a TurboTax Free Basic CD in the mail. The CD packaging was more than twice the size of the CD.
I wont be using the CD and I am sure there are thousands of people who got the same thing and wont be using it either. This is a huge waste of plastic (CD) and paper (packaging).
Wouldnt a postcard with an download code or an email blast been better for the environment and cheaper for you?
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Business: |
Kaiser Permanente Medical |
Posted On: |
22 Jan 2010 |
Review: |
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Review Type: |
Recycle |
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Review Detail:
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When I pay my copayment I'm given two 8.5 x 11 sheets of paper for a receipt. The text barely takes up a fourth of the page so a much smaller paper size could be used. Also there's no need to provide two receipts with the same information; if I want a second copy I'll make one myself.
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Business: |
Safeway Supermarkets |
Posted On: |
20 Jan 2010 |
Review: |
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Review Type: |
Reduce |
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Review Detail:
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I was disappointed to see that Safeway's 100% Pure Cotton Balls (200 Count) come in a non-recyclable plastic bag. Why aren't you using recyclable bags for this product? We do a significant amount of shopping for household items at Safeway, but that will change if you continue to use non-recyclable packaging.
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Response 1
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Business: |
Starbucks Coffee Shops |
Posted On: |
10 Jan 2010 |
Review: |
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Review Type: |
Reduce |
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Review Detail:
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5 stars for having recycling and composting at this site. would love to see the same in other locations
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Response 1
Hello mZZ,
Thank you for your interest in Starbucks recycling efforts. We share your interest in preserving the planet for future generations and we are committed to significantly reducing the waste our stores generate - especially when it comes to recycling. In fact, we have set a goal of having recycling available in 100 percent of our stores where we control waste pick-up by 2015. This is actually a very complex issue that we have been trying to address for many years and we are committed to doing the work it takes to make recycling available to our customers.
As you may know, recycling is dependent on the availability of commercial recycling services where our stores are located. Our ability to place recycling bins in all of our stores is also dependent on city or county governments, who either manage this service directly or contract it out to private haulers. These local authorities can provide subsidies and sometimes mandate whether or not the haulers have to collect paper, glass, plastics or compostable waste.
For commercial recycling (such as at a Starbucks store), the items that get collected are almost always driven by the open market. This means that if the haulers can get a good price for recyclable materials (cardboard, glass, plastic, food-contaminated paper products), they'll collect it from local businesses. But if they can't get a good price - or when there's not a critical mass of materials to collect - they may not collect them because there's no financial benefit for them. Another significant challenge is the fact that half of our stores are located in leased spaces where we don't control waste collection and recycling. Our landlords often determine whether tenants can recycle based on space availability and commercial recycling services.
Regardless of these hurdles, Starbucks is committed to finding innovative solutions that will provide recycling in all stores where we control waste collection by 2015. Last year, 70 percent of our stores recycled at least one type of waste where commercial recycling is available - but it's often happening behind the counter, out of sight to customers.
In 2009, we are testing front-of-house recycling in several markets. We also have recycling programs in our other facilities, including Starbucks Support Center - our global headquarters in Seattle, and our roasting plants in Kent, Washington; York, Pennsylvania; and Carson Valley, Nevada.
Thank you for being a Starbucks customer and for your interest in our recycling efforts. We invite you to visit www.starbucks.com/sharedplanet to learn more about our many environmental initiatives.
Sincerely,
Neil S.
Customer Relations
Starbucks Coffee Company
800 23-LATTE (235-2883)
Monday through Friday, 5AM to 6PM (PST)
If you would like to share your thoughts about your experience with Starbucks Customer Contact Center, please click on the link below to participate in a short survey. Your comments will be used to ensure that any future experiences with Starbucks Customer Contact Center meet your highest expectations.
http://www.starbuckscontactcenter.com/?group=CR&template=CR062&CN=7882706&aspect=84104
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Business: |
V8 Food & Edibles |
Posted On: |
8 Jan 2010 |
Review: |
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Review Type: |
Recycle |
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Review Detail:
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Recently we bought a V8 100% Vegetable Juice Weekly Pack. Unfortunately, once we got home, we discovered that the plastic wrap holding the cans together was not recyclable. Even worse, the plastic could have easily been replaced by something more environmentally friendly like thin recycled cardboard. Dole's small pineapple juice cans are almost identical to your small V8 cans, and they use thin cardboard quite effectively to hold their cans together. Please let us know what steps you are taking to make your V8 packaging more environmentally friendly.
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Business: |
Marshalls Department Stores |
Posted On: |
8 Jan 2010 |
Review: |
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Review Type: |
Recycle |
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Review Detail:
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Kudos to Marshalls for giving out free reusable logo'd shopping bags to customers at their Almaden San Jose store some months back. However Marshalls needs to instruct employees, and remind them repeatedly, to ask customers if they want to reuse their plastic bags when they do an exchange.
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Business: |
Panda Express Deli & Fast Food |
Posted On: |
5 Jan 2010 |
Review: |
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Review Type: |
Reduce, Other - Styrofoam |
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Review Detail:
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When taking food to go, Panda Express employees always put several packets of soy sauce and chili sauce in the bags with the food. Most of these go to waste and I now rush to tell the cashier not to put any in for me. It would be less wasteful for the cashiers to ask customers whether they would like sauce before putting several packets in the bags.
Also, Panda Express still uses styrofoam packaging for their two-item combos. Styrofoam is harmful to the environment and it would be better if they used another type of packaging.
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Business: |
Bernardus Lodge Resorts |
Posted On: |
5 Jan 2010 |
Review: |
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Review Type: |
Reduce, Recycle |
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Review Detail:
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I want to thank the Bernardus Lodge for doing a great job promoting environmentally responsible practices. Besides the somewhat common practice of encouraging guests to use sheets and towels more than once to save water, there was a recycling can in both the room and the gym, and compostable water cups at the spa. These are small but important steps that I really appreciate and consider when choosing my vacation destinations. Keep up the good work!
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Business: |
The Wilderness Society Charities & Non-profits |
Posted On: |
4 Jan 2010 |
Review: |
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Review Type: |
Reduce |
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Review Detail:
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I got a postal-solicitation from The Wilderness Society the other day, which is fine (I've signed TWS petitions in the past), but I was very disappointed to see that you used a separate envelope to hold the self-contained "citizen petition packet". The packet was in its own sealed envelope, and putting that in yet another envelope was simply a waste of paper. I hope The Wilderness Society will look more closely at it's own environmental practices before sending out any similar mailings.
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Response 1
The Wilderness Society understands the importance of using environmentally friendly packages. We are always working to balance our goal to educate people with reducing environmental impact. We appreciate the perspective and are examining all of our mailings for further efficiencies.
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Business: |
Macy's Department Stores |
Posted On: |
25 Dec 2009 |
Review: |
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Review Type: |
Reduce |
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Review Detail:
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Macy's has a sign up on their garbage containers saying that they go through the trash that's deposited to recycle what they can.
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Response 1
Thank you for contacting macys.com. An Internet Customer Service Representative will research your inquiry and respond to you shortly.
If you would like to check the status of your order, you may do so by clicking the following link:
https://www.macys.com/myinfo/status/signin.ognc?signIn=3DRequired
If you have a question concerning credit you may access the credit
services site at: http://www1.macys.com/service/credit/index.ognc
The macys.com site at: http://www.macys.com is available for on-line shopping. Please visit the site today for special offers.
PLEASE NOTE: THIS MESSAGE IS SYSTEM GENERATED. PLEASE DO NOT RESPOND TO
THIS MESSAGE.
Sincerely,
macys.com Internet Staff
http://www.macys.com
macys.com is a registered trademark. All rights reserved.macys.com Inc.
Shipping Policy Pricing Policy Privacy Policy Legal Notice
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Business: |
Kaiser Permanente Medical |
Posted On: |
25 Dec 2009 |
Review: |
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Review Type: |
Reduce |
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Review Detail:
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Kaiser Permanente (Southern California region) has reduced its paperwork by going electronic. Now after you check in, rather than getting paper orders to take to alert your doctor that you have arrived, the computer system will alert your doctor electronically.
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Business: |
Devan thai Restaurants |
Posted On: |
25 Dec 2009 |
Review: |
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Review Type: |
Other - Styrofoam |
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Review Detail:
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I love getting takeout for lunch, but it's sad to have that big plastic clamshell, plus a plastic bag, forks and chopsticks all go to the landfill.
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Business: |
Paradise Foods Supermarkets |
Posted On: |
18 Dec 2009 |
Review: |
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Review Type: |
Other - Overpackaging |
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Review Detail:
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Love the sandwich I got form the deli - but did it really need to be wrapped in 1 sheet of plastic and 2 sheets of tissue paper?
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Business: |
Safeway Supermarkets |
Posted On: |
15 Dec 2009 |
Review: |
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Review Type: |
Recycle |
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Review Detail:
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The Redwood City Safeway has a dine in area - it would be nice to provide some basic recycling facilities for those dining in
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Business: |
Apple Inc Electronics |
Posted On: |
15 Dec 2009 |
Review: |
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Review Type: |
Other - Overpackaging |
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Review Detail:
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The box was 4times too big for the items in it. What a waste of paper
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Business: |
Starbucks Coffee Shops |
Posted On: |
14 Dec 2009 |
Review: |
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Review Type: |
Recycle |
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Review Detail:
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I don't understand why you don't offer recycling in your stores.so many people end up thrashing their newspapers because they have no where to put them
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Business: |
The Home Depot Home Improvement |
Posted On: |
14 Dec 2009 |
Review: |
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Review Type: |
Other |
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Review Detail:
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Home depot sells ice-plant -- an invasive species, that prevents native plants or anything from growing where it grows. This is not only unenvironmental, it is irresponsible!
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