Thank you for taking the time to use U.S. Bank's email service. U.S. Bank values your feedback regarding reducing the use of paper in mailings that are sent out as we are always looking for ways to improve. This will hopefully change in the future. I have forwarded your feedback to our Quality Assurance Department so that your feedback can be reviewed appropriately. If there is anything else we can answer for you, please do not hesitate to contact us. We look forward to serving your banking needs in the future. Sincerely, Taryn Van Ausdell Email Operations U.S. Bank 24-Hour Banking & Financial Sales If you need further assistance, please feel free to call 1-800-USBANKS (1-800-872-2657) or go to www.usbank.com and select 'Email Us' link. If you are out of the country, you may call us collect at 503-401-9991. E-mails sent to the business

Thank you for sending us this very important message. The Center does have mixed use recycle containers through out the building. We take the environment very seriously and always look to improve our efforts. We have been a recipient of the WRAP (Waste Recycling Wards Program) award from 2003-2009. I will share this information with my team to assure we continue to build on our efforts. I will also visit the link provided below and look for any new ideas that we may not have come across in this area. Best Regards, Lisa

Hello mZZ, Thank you for your interest in Starbucks recycling efforts. We share your interest in preserving the planet for future generations and we are committed to significantly reducing the waste our stores generate - especially when it comes to recycling. In fact, we have set a goal of having recycling available in 100 percent of our stores where we control waste pick-up by 2015. This is actually a very complex issue that we have been trying to address for many years and we are committed to doing the work it takes to make recycling available to our customers. As you may know, recycling is dependent on the availability of commercial recycling services where our stores are located. Our ability to place recycling bins in all of our stores is also dependent on city or county governments, who either manage this service directly or contract it out to private haulers. These local authorities can provide subsidies and sometimes mandate whether or not the haulers have to collect paper, glass, plastics or compostable waste. For commercial recycling (such as at a Starbucks store), the items that get collected are almost always driven by the open market. This means that if the haulers can get a good price for recyclable materials (cardboard, glass, plastic, food-contaminated paper products), they'll collect it from local businesses. But if they can't get a good price - or when there's not a critical mass of materials to collect - they may not collect them because there's no financial benefit for them. Another significant challenge is the fact that half of our stores are located in leased spaces where we don't control waste collection and recycling. Our landlords often determine whether tenants can recycle based on space availability and commercial recycling services. Regardless of these hurdles, Starbucks is committed to finding innovative solutions that will provide recycling in all stores where we control waste collection by 2015. Last year, 70 percent of our stores recycled at least one type of waste where commercial recycling is available - but it's often happening behind the counter, out of sight to customers. In 2009, we are testing front-of-house recycling in several markets. We also have recycling programs in our other facilities, including Starbucks Support Center - our global headquarters in Seattle, and our roasting plants in Kent, Washington; York, Pennsylvania; and Carson Valley, Nevada. Thank you for being a Starbucks customer and for your interest in our recycling efforts. We invite you to visit www.starbucks.com/sharedplanet to learn more about our many environmental initiatives. Sincerely, Neil S. Customer Relations Starbucks Coffee Company 800 23-LATTE (235-2883) Monday through Friday, 5AM to 6PM (PST) If you would like to share your thoughts about your experience with Starbucks Customer Contact Center, please click on the link below to participate in a short survey. Your comments will be used to ensure that any future experiences with Starbucks Customer Contact Center meet your highest expectations. http://www.starbuckscontactcenter.com/?group=CR&template=CR062&CN=7882706&aspect=84104

Thank you for contacting T.J. Maxx Customer Service. We would like to thank you for the suggestion, and please be assured that TJX is continually looking at ways to ease its impact on the environment. Sincerely, Rhonda T.J. Maxx Customer Service

I would like to thank you for sharing your feedback regarding the sauce packets at our Panda Express location in Sunland, CA. Please feel confident our Area and Regional Directors were made aware of this matter and take any necessary corrective actions to ensure we do not waste. Please accept our sincerest apology for any inconveniences that may have resulted from this. I have forwarded your comments regarding our packing to our Marketing team for their information and review. Please note that the Panda Restaurant Group continually looks for ways to be green and more environmentally friendly. In the corporate offices, all polystyrene and Styrofoam have been removed. Associates are encouraged to use reusable cups, plates and flatware. Recycle and energy saving programs have been adopted. In Panda restaurants, new and innovative packaging is regularly tested in the search to find materials that perform for the Guest while being better for the environment. Menus are recyclable and printed with vegetable based inks. Equipment, like a waterless wok range, is engineered to reduce the use of natural resources. There are challenges but Panda is committed to diligently finding solutions because we value the preservation of the earth and its resources. Thank you again for contacting us. Your feedback is crucial to our success, and you can be sure we will use it to improve. We appreciate your patronage and hope that you continue to visit our restaurants. Again, we appreciate your taking the time to contact us. Sincerely, Natalie Matsumoto Guest Relations Coordinator

The Wilderness Society understands the importance of using environmentally friendly packages. We are always working to balance our goal to educate people with reducing environmental impact. We appreciate the perspective and are examining all of our mailings for further efficiencies.