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marlene
By: mzobayan
Business:
Home Depot
Home Improvement
Posted On:
6 Nov 2009
Review:

Review Type:
Other
Review Detail:
I wanted to buy some native Northern Californian plants yesterday but was told that most of the plants on sale at the San Carlos store originate from Australia. I am not really sure why are you not selling local native species. It is better for local wildlife - bees, butterflies, birds. Could you re-consider your approach for next year's gardening season?
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Andy
By: aspafford
Business:
Trader Joe's
Supermarkets
Posted On:
4 Nov 2009
Review:

Review Type:
Recycle
Review Detail:
Trader Joe's markets do a number of things right environmentally -- in particular they promote reusable shopping bags and they sell a lot of organic products. However, they're bad about using recyclable plastic bags to hold many of their store-branded products. The following Trader Joe's products in my home all came in non-recyclable plastic bags: * Bagel Josef's Pumpkin Spice bagels (organic wheat flour) * Trader Joe's Extra Sour Sourdough English Muffins * Trader Joe's Honey Plantain Strips Come on Trader Joe's, if you have to use plastic bags, make sure they're recyclable.
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MZ
By: mZZ
Business:
Skittles
Food & Edibles
Posted On:
24 Oct 2009
Review:

Review Type:
Reduce
Review Detail:
I bought a 4 oz box of Skittles at the movies. Look how big the cardboard box was compared to the inside. I am not complaining about the amount of sweets, but about the number of trees that could be saved if you made the box more size appropriate. It may just be an inch or so of cardboard less for each box but it will add up quickly when you think of how many skittles in boxes are sold each day.
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MarnYee
By: khaiyart
Business:
Home Depot
Home Improvement
Posted On:
21 Oct 2009
Review:

Review Type:
Reuse
Review Detail:
Home Depot has a wonderful return and exchange policy, even if you can't find your receipt or they can't find the order on your credit card. In this case, a card containing store credit is given. Unfortunately, because I tend to make multiple trips to Home Depot for return (since that's the nature of home improvement), I get a separate store credit "card" each time. I've asked the cashier to add on the value to the existing cards but they can't do that. Why is it? Should be an easy enough software change to reuse this card and reduce plastic waste.
Company Response
Dear Khaiyart, We apologize for any inconvenience that you may have experienced. Unfortunately, at this point in time, a new value cannot be added on to the existing Store Credit card's value. Your correspondence is well appreciated because it gives us the opportunity to fine-tune our business. Feedback about the frustration level experienced by valued customers such as you is often what drives process improvement. We genuinely appreciate your input, and we want you to know it is taken seriously. We look forward to your continued patronage and hope that our attempt will help to regain your faith in The Home Depot. Sincerely, Vinay Customer Care Research Team
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marlene
By: mzobayan
Business:
Noah's Bagels
Deli & Fast Food
Posted On:
20 Oct 2009
Review:

Review Type:
Reduce
Review Detail:
I ate in at a Noah's Bagels last week and was surprised to get a disposable cup, warp wrapped in paper, a disposable fruit cup and fork. Could you think about reducing waste and serving food in a more environmentally friendly manner?
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By: greenbaby
Business:
Macy's
Department Stores
Posted On:
14 Oct 2009
Review:

Review Type:
Review Detail:
I have been a loyal customer of Macy's for as long as I can remember. Only recently have I been moved to consider shopping at a more eco-friendly department store. It has become increasingly hard to tolerate the amount of paperwaste I recieve in the form of advertising and coupons. While I understand this has worked for Macy's for years to drive in customers and grow profits, it is time for Macy's to become stewards of the environment and lead the way in using "green" alternatives in advertising. There are many new eco friendly ways to advertise and drive in customers. Please have your troops bring you and the decision makers on this issue of wasteful marketing all the information to make an informed environmentally sound decision to change. I honestly throw away almost all of the catalogs and coupons....such a waste of paper! I would much rather get my coupons via email or text message than destroy so many trees. Cheers to a much needed change!
Company Response
Thank you for your email about sustainability at Macy's, Inc., and particularly about the amount of paper we use. I think you will be impressed with the amount of progress we have made in this area. Macy's is committed to reducing paper use and increasing the percentage of recycled/third party certified paper use. Over the past two years, Macy's has decreased the use of office/copy paper by 34 percent and paper used in marketing by 23 percent. We have increased to 63 percent the proportion of recycled or certified paper used in our marketing materials and to 82 percent in our shopping bags. In addition, Macy's has encouraged nearly 1.5 million customers to review their credit card statements on-line versus paper by mail. Building on the progress Macy's has made in 2008 and 2009, we will reduce the amount of paper we use by at least another 10 percent by 2013 (from the 2009 levels). We will also increase the percentage of recycled (10 percent PCW or higher) and/or third-party certified paper we use in marketing materials to 70 percent by 2013 from 63 percent in 2009 (up from 3 percent in 2006). In December 2009, ForestEthics highly rated Macy's on their fourth annual scorecard on the direct mail industry. Bloomingdale's was credited with phasing out its catalog by increasing post-consumer recycled content from 10 percent to 30 percent. Keep in mind that any customer who does not want to receive catalogs from Macy's or Bloomingdale's can call 866-593-2543 to have their names deleted from our mailing lists. Thank you for your concern about the environment. We at Macy's share your passion on this subject and we are working hard to improve. Best regards, Jim Sluzewski Jim Sluzewski * SVP, Corporate Communications & External Affairs *
Company Response
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By: jgro
Business:
Corner Bakery Cafe
Restaurants
Posted On:
10 Oct 2009
Review:

Review Type:
Reduce, Reuse, Recycle
Review Detail:
Perhaps Corner Bakery has adopted more earth-friendly practices by now, but the last visit I paid them, I found that all tableware was disposable, regardless of whether you're eating in or taking out, and there were zero recycling bins (most likely because they're not using recyclable plastics). Go back to ceramicware for customers eating in, hire back those dishwashers ... and offer recyclable plastics for the take out, especially cups. All the condiments were in single use packets ... let's put out salt, pepper and sugar shakers again.
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MarnYee
By: khaiyart
Business:
CVS
Household
Posted On:
28 Sep 2009
Review:

Review Type:
Reduce
Review Detail:
I just received a coupon mailing from the CVS on El Monte Avenue, Mountain View, and one of the three coupons were for $3 off on Aquafina Water, 24 pack, 16.9 oz bottles. This encourages consumers to buy even more disposable bottled water. I hope that CVS can instead give coupons for more eco-friendly products, such as BPA-free water bottles, or notebooks with recycled paper.
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Company Response
Dear [Admin: deleted personal information] Thank you for contacting CVS.com. After reviewing your comments, we have forwarded them to the appropriate group at CVS for consideration. If you require further assistance, please contact us by email at customercare@cvs.com or by phone at (888) 607-4287. As always, thank you for choosing CVS.com. Sincerely, Johan Espinosa Customer Care Department www.CVS.com (888) 607-4CVS (4287) customercare@cvs.com
Comment 1
By: Admin    On: Wednesday, November 18, 2009, 04:33 PM
Received from CVS upon follow-up: Thank you for contacting CVS.com. After reviewing your comments, we have forwarded them to the appropriate group at CVS for consideration. If you require further assistance, please contact us by email at customercare@cvs.com or by phone at (888) 607-4287. As always, thank you for choosing CVS.com.
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MarnYee
By: khaiyart
Business:
United Airlines
Airlines
Posted On:
20 Sep 2009
Review:

Review Type:
Review Detail:
I have flown San Jose to Vancouver couple times this year on United Airlines (run as a codeshare with Air Canada). When I ask for a cup of hot tea, I recorded the high number of disposable materials being served -- 2 styrofoam cups stacked together (presumably because it is hot), a plastic cup to hold: single-serve sugar packet, stirrer, single-serve creamer, tissue paper. When I asked for a refill, the flight attendant gave me another set of the above before I could ask them to reuse the cup. Suggestion: Why not ask the customer first to reuse, or whether she brought a mug? The plastic cup and the extra styrofoam cup are also unnecessary. Better still, how about small reusable cups like what Singapore Airline uses?
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marlene
By: mzobayan
Business:
Bed Bath & Beyond
Household
Posted On:
19 Sep 2009
Review:

Review Type:
Reduce
Review Detail:
I removed myself from your mailing list so I would not keep receiving coupons which are a huge waste of paper. Instead this week I get a 12 page catalog. So what was the point of being taken off your mailing list? Seems like I tried to do the right thing but instead ended up with more waste. Please review your marketing policy and do something that is better for the environment.
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marlene
By: mzobayan
Business:
Peet's
Coffee Shops
Posted On:
18 Sep 2009
Review:

Review Type:
Reduce
Review Detail:
I got double cupped! I went to the Peets on the corner of 1st and Mission in San Fran, bought a tea and got double cupped. Please train your employees to use sleeves instead - it reduces waste.
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marlene
By: mzobayan
Business:
Starbucks
Coffee Shops
Posted On:
9 Sep 2009
Review:

Review Type:
Reduce
Review Detail:
A friend and I bought iced coffee to drink in the store but were not offered glassware instead of the disposable cups, why dont you think about reducing waste by converting to non-disposables for people drinking in like you do in Europe.
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By: danwalter05
Business:
Chevy's Fresh Mex
Restaurants
Posted On:
18 Aug 2009
Review:

Review Type:
Recycle
Review Detail:
Hooray for pretty good food. Big portions mean stuff to bring home. Unfortunately they use styrofoam containers! Fresh Food in not so fresh to-go boxes. Useless once you get them home. Too big to keep things warm. Unsealed so things tend to spill. Why would any company use these?
Comment 2
By: danwalter05    On: Friday, August 21, 2009, 12:40 PM
Actually that was the odd part. This occurred in San Jose, but I saw people at the Stonestown (Near SFSU in San Francisco) Chevy's walking out with styrofoam packages just last week.
Comment 1
By: mZZ    On: Friday, August 21, 2009, 12:30 PM
mZZI am wondering where this was? You know some cities like San Francisco have banned styrofoam?
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By: familylaol
Business:
Avi Decorative Painting, Inc.
Painting and Decorating
Posted On:
16 Aug 2009
Review:

Review Type:
Review Detail:
This painting contractor is practicing Green. Avi, the principal, is very knowledgeable about hazardous materials, safer zero VOC paints, ventilation, how to save money (with an attic fan versus a air-conditioner, for example), and many tips around the house. I got his help with choosing the right colors when he painted large swatches on my walls for my family to see. The price was good, the work was detailed and quality! This was a great way to sustain my investment. Also, Avi is licensed and legal and he disposes paints and materials legally - this point was important for me, too.
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marlene
By: mzobayan
Business:
City of Kissimmee
City
Posted On:
8 Aug 2009
Review:

Review Type:
Recycle
Review Detail:
I recently stayed in Kissimmee in a rental house to visit Disney. I cannot believe that the City of Kissimmee does not have residential curbside recycling. We considered taking our recyclables into Disney World to avoid putting them into the trash. Disney has a lot of messaging about respecting the earth and looking after it. It is a shame that the City of Kissimmee does not support the messaging in the same way.
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marlene
By: mzobayan
Business:
Johnny Rockets
Restaurants
Posted On:
26 Jul 2009
Review:

Review Type:
Reduce
Review Detail:
I took my son and his friend to Johnny Rockets yesterday. There is a lot of disposable paper used in the serving of your food, eg lining the plates; could you think about reducing the use of unnecessary waste?
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Debendra
By: debendra
Business:
Togo's
Deli & Fast Food
Posted On:
17 Jul 2009
Review:

Review Type:
Reuse
Review Detail:
My review is good for this fast food shop.
Comment 1
By: debendra    On: Tuesday, July 28, 2009, 02:01 AM
debendraMy Comment is good for this fast food shop
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By: suhorwood
Business:
Togo's
Deli & Fast Food
Posted On:
13 Jul 2009
Review:

Review Type:
Reduce
Review Detail:
Togo's disposable cutlery is non-biodegradable. For a store that is by its very name focused on taking food out of the store, a small thing like switching from plastic to a more environmentally friendly cutlery choice would make a big difference.
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marlene
By: mzobayan
Business:
Kaiser Permanente
Medical
Posted On:
7 Jul 2009
Review:

Review Type:
Reduce
Review Detail:
Hi, I just took my son for his well child apointment. The printout I got from his Doctor of his height/weight statistics were printed single sided. I know not all printers have duplex capability, but would you please consider making duplex the default on those printers where it is possible?
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marlene
By: mzobayan
Business:
Sears
Department Stores
Posted On:
19 Jun 2009
Review:

Review Type:
Reduce
Review Detail:
I bought 7 items from Kmart today - the actual receipt was almost 15 inches long, in addition I got 32 inches of offers on receipt paper. Total of 47 inches for 7 items. Multiply that my the number of shoppers. This is a huge waste of paper - can you think about reducing the amount you use?
Comment 1
By: debendra    On: Tuesday, July 7, 2009, 09:19 AM
debendratest
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