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I think they now have an option to go online and ask to stop receiving the mailings.
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Business: |
Los Angeles International Airport Airports |
Posted On: |
10 Jun 2009 |
Review: |
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Review Type: |
Recycle, Other |
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Review Detail:
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did not find trash bins near the terminal so people put trash in the recycling bins!
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Business: |
Renaissance Hotels |
Posted On: |
13 May 2009 |
Review: |
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Review Type: |
Reduce |
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Review Detail:
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Hi
I am staying at the Hollywood Renaissance at a conference. I have a lot of paper from the conference that I would like to recycle but dont see recycling facilities available to guests. Your online policy statement states a goal of: "Expanding existing “reduce, reuse, recycle” programs already in place in 90 percent of hotels to consistently include guest and meeting rooms, beginning with pilot hotels across all brands in Boston, Chicago, Denver, Los Angeles, Minneapolis and Washington, D.C."
I am wondering why this LA based hotel is not part of that 90%? Could you consider making this available in the future?
Also, could you consider replacing the disposable cups in the rooms with reusable cups?
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Company Response
Company Response
Company Response
Good afternoon Hzbayan, Thank you for your recent feedback regarding conservation efforts in our hotel. We too are concerned about the impact our company has on the environment. Over the past several years, we have changed many aspects of our business to reduce that impact. Please take a look at the attached information highlighting our commitment to a green initiative. If you have questions regarding our policy, please feel free to give me a call. Sincerely, =20 Sean Steenson Resident Manager 323-856-1235 sean.steenson@renaissancehotels.com
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Business: |
Wynn Resorts Hotels |
Posted On: |
6 Mar 2009 |
Review: |
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Review Type: |
Reduce |
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Review Detail:
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I received a promotional mailer for your Las Vegas resort - it looks lovely but it is a waste of paper. couldn't you reduce the amount of paper in your promotional materials and maybe use recycled content paper too?
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Business: |
Kroger Supermarkets |
Posted On: |
21 Feb 2009 |
Review: |
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Review Type: |
Reduce, Reuse |
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Review Detail:
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I just used the Redwood City FoodsCo which is a Kroger supermarket. I could not find any organic foods there. And, despite the claims made in your 2008 Sustainability report about promoting reusable bags, I could not see any (except the one I had brought into the store myself). There was only plastic bags on offer, not even a paper alternative.
Please could you look into fixing this and getting behind your Sustainability report?
thanks
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Business: |
Subway Deli & Fast Food |
Posted On: |
16 Feb 2009 |
Review: |
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Review Type: |
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Review Detail:
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This is a test user message !
Please ignore it.
Thanks,
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Business: |
Starbucks Coffee Shops |
Posted On: |
14 Feb 2009 |
Review: |
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Review Type: |
Recycle |
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Review Detail:
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Hi
I still dont see recycling facilities in your stores. I dont understand why you dont have paper recycling available to customers?
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Business: |
Desert Essence Personal Hygiene |
Posted On: |
25 Jan 2009 |
Review: |
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Review Type: |
Reduce, Recycle |
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Review Detail:
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Hi
I am a great fan of your Facial Cleansing Pads, but the plastic container seems to be very thick - several millimeters - and it doesnt have the recycling sign on it. Is there any way to make your containers more environmentally friendly?
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Business: |
Target Department Stores |
Posted On: |
3 Jan 2009 |
Review: |
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Review Type: |
Reuse |
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Review Detail:
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Hi
I noticed today that in your Redwood City store almost everyone was using plastic bags for their shopping. I know Target has a reusable bag that you sell but I did not see any by the checkout counters. Please could you highlight your reusable bags to encourage customers not to use plastic bags?
thanks
Marlene
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Company Response
Dear Target Guest,
I'm glad to hear you're interested in the reusable bags available at Target. We're always looking for new products that will delight our guests and help make it easier for us to minimize our environmental footprint.
Our line of Target branded, reusable bags are strong, lightweight, fashionable, eco-friendly and available at a great price. It looks like our Redwood City Target store has these bags in stock. I'll share your suggestion about these bags with our Store Operations team.
For the most up-to-date information on all of our recycling programs, please visit www.target.com/environment. Here, we've outlined some of our key initiatives and accomplishments. At Target, we're proud of our recycling programs and we're committed to finding more ways to make Target even better.
Thanks for shopping with us. We'll see you again soon at Target.
Sincerely,
Abby
Target Guest Relations
(800) 440-0680
www.target.com
[THREAD ID:1-5TI0G4]
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Business: |
Wyndham Resorts Resorts |
Posted On: |
1 Jan 2009 |
Review: |
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Review Type: |
Reduce, Recycle |
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Review Detail:
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Hi
I just received your Destination Deals letter and wonder whether you have considered using post consumer recycled content paper? The Destination Deals was glossy. Also you have my email address, why are you sending me paper promotional materials?
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Company Response
Please include the following line in all replies.
Tracking number: UT20090102_0000000016
Thank you for your inquiry at wyndhamvacationresorts.com This
e-mail is automatically generated.
Please allow 2-5 business days for a personal response to your
inquiry.
Please be assured that we value your questions and comments and
are diligently working to respond to your message. We apologize
for any inconvenience this may cause, and sincerely appreciate
your patience during this period.
Best Regards,
Wyndham Vacation Resorts Internet Team
"The information in this electronic mail ("e-mail") message may contain information that is confidential and/or privileged,
or may otherwise be protected by work product or other legal rules. It is solely for the use of the individual(s) or the
entity(ies) originally intended. Access to this electronic mail message by anyone else is unauthorized. If you are not the
intended recipient, be advised that any unauthorized review, disclosure, copying, distribution or use of this information,
or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. Please notify the sender
immediately if you have received this electronic message by mistake, and destroy all copies of the original message."
"The sender believes that this e-mail and any attachments were free of any virus, worm, Trojan horse, malicious code and/or
other contaminants when sent. E-mail transmissions cannot be guaranteed to be secure or error-free, so this message and its
attachments could have been infected, corrupted or made incomplete during transmission. By reading the message and opening
any attachments, the recipient accepts full responsibility for any viruses or other defects that may arise, and for taking
remedial action relating to such viruses and other defects. Neither Wyndham Worldwide Corporation nor any of its affiliated
entities is liable for any loss or damage arising in any way from, or for errors or omissions in the contents of, this message
or its attachments."
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Business: |
United Airlines Airlines |
Posted On: |
6 Dec 2008 |
Review: |
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Review Type: |
Reduce |
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Review Detail:
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Hi
I travel frequently on United and for the first time yesterday I noticed the flight atendants collecting the trash and the cans separately. Thanks for recycling United!
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Company Response
Dear Sir/Madam,
We appreciate your inquiry regarding United Airlines' commitment to the
environment.
Your interest in United is appreciated and we welcome the opportunity to
highlight some of our current efforts in our recycling program. Please
allow me to apprise you that United does have a recycling program in
place. We do recycle the onboard paper utensils, cans and cups.
I trust the above information is helpful and we look forward welcoming
you onboard United soon for an enjoyable experience.
Regards,
Aarti Bajoria
United Airlines Customer Relations
In order to serve you better, we would like to collect your feedback on
your experience with us today. Please click on the link below to access
our short survey. Use the password IXB
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Business: |
W Hotels |
Posted On: |
21 Oct 2008 |
Review: |
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Review Type: |
Reduce, Recycle |
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Review Detail:
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Hi I stayed in the W on Adams St and I have 3 main complaints: - My towels were changed after 1 days even though I hung them up - Lights were left on for me, there was no need to waste this electricity - there is no in-room recycling even though the hotel is in a business district and I know the city required businesses to recycle. Please can you consider making your hotels more environmentally friendly? thanks
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Business: |
W Hotels |
Posted On: |
20 Oct 2008 |
Review: |
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Review Type: |
Reduce, Recycle |
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Review Detail:
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Hi
I stayed in the W on Adams St and I have 3 main complaints:
- My towels were changed after 1 days even though I hung them up
- Lights were left on for me, there was no need to waste this electricity
- there is no in-room recycling even though the hotel is in a business district and I know the city required businesses to recycle.
Please can you consider making your hotels more environmentally friendly?
thanks
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Business: |
Starbucks Coffee Shops |
Posted On: |
4 Sep 2008 |
Review: |
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Review Type: |
Reduce, Reuse, Recycle |
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Review Detail:
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Starbucks needs to be more environment friendly. There should be a bin so that would be used to recycle plastic, so the consumer could throw their cups away. or something like that.
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Business: |
Safeway Supermarkets |
Posted On: |
22 Aug 2008 |
Review: |
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Review Type: |
Reduce |
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Review Detail:
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Hi
I read your environment statement online. My concerns are"
1) your paper bags do not have handles making them unusable
2) the self checkout does not allow you to use your own bags AND does not offer a paper alternative to plastic
3) your delivery service gave a statement that was printed single sided.
It is hard to understand why you won an environmental award at all. Please consider greening your practices. Thanks
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Company Response
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Business: |
Bed Bath & Beyond Household |
Posted On: |
22 Aug 2008 |
Review: |
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Review Type: |
Reduce |
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Review Detail:
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Hi - I seem to have between 3-5 mailed coupons from you at any given time. These coupons do not sem to be printed on recycled paper and they are about twice the size they need to be. Please could you think more environmentally friendly and reduce the amount of promotional mailings you send out? Ot at least use recycled content paper?
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Comment 1
By: mZZ On: Tuesday, July 28, 2009, 11:53 PM
I think they now have an option to go online and ask to stop receiving the mailings. Please login to add comments.
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Business: |
Beans and Brew Coffee Shops |
Posted On: |
6 Aug 2008 |
Review: |
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Review Type: |
Reduce |
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Review Detail:
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Hi
A friend and I stopped off for coffee and a danish yesterday. Even though we were eating in, we got given our pastries in paper bags. Would you consider switching to ceramic plates as they are more environmentally friendly?
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Business: |
Los Angeles International Airport Airports |
Posted On: |
24 Jul 2008 |
Review: |
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Review Type: |
Recycle |
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Review Detail:
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Why dont you provide any recylcing facilities for passengers? The trash just outside security is full off plastic bottles - what a waste. I travel quite a bit and have seen other airports provide recycling facilities for paper, glass, plastic and cans.
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Business: |
Bed Bath & Beyond Household |
Posted On: |
20 Jul 2008 |
Review: |
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Review Type: |
Reduce |
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Review Detail:
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I now have 5 (yes five) store coupons all recieved unsolicited through the mail - none are printed on recycled paper with vegetables dyes. All the mailers are about bigger than they need to be.
I would love to know how much paper you use printing those coupons and what your take up rate is. I bet it is a lot of paper across the US.
Please could you reconsider your coupon mailings?
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Business: |
Crate & Barrel Household |
Posted On: |
17 Jul 2008 |
Review: |
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Review Type: |
Reduce |
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Review Detail:
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A woman came into the store where I was shopping and bought a pillow, which then was placed in a bag. I think this is ridiculous... a bag for 1 or 2 items? If someone wants a bag, I think there should be a surcharge! Also, I hope that the packaging for shipped items is made of recycled materials...
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Business: |
The Home Depot Home Improvement |
Posted On: |
13 Jul 2008 |
Review: |
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Review Type: |
Reduce |
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Review Detail:
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I note that your environmental policy is very supportive of recycling. Could you provide recycling bins for customers too?
I visited the san Carlos store today and the trash can outside the store was full of plastic beveridge bottles.
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Company Response
Dear Customer,
The Home Depot Customer Care is in receipt of your email.
We appreciate you taking your time to provide us with the feedback
regarding our environmental practices.
Please know that the feedback you have provided is taken seriously and
will be used in the overall evaluation of the services we provide to our
customers.
Thank you, again, for sharing your comments and providing us with the
feedback.
We look forward to your continued patronage and assisting you with all
of your home improvement needs.
Sincerely,
Gurjeet
Customer Care
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